Managed IT
Choose the level of care your business needs
Three tiers of ongoing IT management. We agree the exact scope and price after a short introductory call — no long questionnaires.
Essential Watch
Your IT runs, you just want someone keeping an eye on it
From CZK 5,000
per month
- Health monitoring
- Security updates
- Monthly status overview
- Support on request
Most popular
Proactive Care
We take over the day-to-day running of your IT
From CZK 10,000
per month
- Everything in Essential Watch
- User helpdesk
- Microsoft 365 administration
- Backup verification
- Quarterly reporting
IT Partner
Operations plus a long-term technology roadmap
Tailored offer
- Everything in Proactive Care
- Roadmap & budget planning
- Regular security reviews
- Priority support
What each tier includes
| Service | Essential Watch | Proactive Care | IT Partner |
|---|---|---|---|
| User support & response | |||
| Helpdesk (email, phone, remote) | Business hours | ||
| Guaranteed response time | Within 4 hours | ||
| On-site visits | Included quota | ||
| Monitoring & maintenance | |||
| Monitoring of servers and network | |||
| Operating system and app patching | |||
| Printers, Wi-Fi and peripherals per agreed scope | |||
| Cloud, backup & security | |||
| Microsoft 365 administration | |||
| Microsoft Azure administration | |||
| Backup verification and restore tests | Monthly check | ||
| Endpoint protection (EDR) management | |||
| Strategy & reporting | |||
| IT status reporting | Quarterly report | ||
| Technology roadmap & budget | |||
| Purchasing and licensing advice | On request | ||
What is billed separately?
The initial audit and onboarding of your existing IT, hardware, third-party licences and larger projects (office moves, migrations) are always quoted up front.
Exact scope, response times and price are confirmed in a written offer. No hidden commitments.
Contact form
Not sure? We can find a solution together!
Contact us and we will be back with a custom offer within 24 hours.